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Digital Contractor Solutions LLC Terms of Service We (Digital Contractor Solutions LLC) agree to be bound by this Terms of Service (TOS) when we process your payment information. You (Customer) agree to be bound by this TOS when you submit your information in the order form one of our websites, or enter into an agreement with us by phone or other means (money exchanged in any way).
1. SERVICE PROVIDED
We lease one or more websites to you. We maintain the website hosting environment (data center) for all of our websites. Our websites may not be hosted outside of our environment. Our hosting packages include email services if you choose to use them. cPanel server usage is a privilege we offer customers hosting email with us. It is not a right. You agree, the cPanel service we provide you may be limited or terminated at any time should we deem your traffic dangerous to the internet reputation of our servers or domain names. If you host your own incoming email service, you understand we do not provide SMTP service for you. Your use of our services must be reasonable. You may not collect and store in our database personal information such as social security numbers, credit card numbers or other types of sensitive information. We hold the right to permanently remove that information from our servers. You may not place excessive burdens on our CPUs, servers or other resources. You agree that we may place restrictions on your use of our service to the extent that your use exceeds the use by similarly situated customers. You understand that bandwidth, connection speeds and other similar indices of capacity are maximum numbers. Consistently reaching these capacity numbers may result our need to place restrictions on your use of the Service. We, as Christians, will be reasonable in our response.
2. CONTACT INFORMATION
You are required to provide us with accurate information when setting up your account and during the course of our relationship. On occasion, we may need to communicate with you by email about your service. You agree to maintain a working email address that is monitored daily, other than the email that we provide you. We have no responsibility or liability for interruptions in service based on communications that are misdirected, blocked or otherwise not received as a result of your failure to provide us with updated contact information. All of our regular contact with customers is done by email. The primary contact in our records is considered by us to be our customer. Only that entity may request changes to your account.
3. PAYMENT
You are responsible for the fees and charges displayed on our pricing page, on your invoice, agreed to over the phone, or in person. All payments are made prior to the period of service being provided unless otherwise noted. In that case, we will retain a valid credit card where over-due, invoice can be charged without notice. The initial payment begins hosting immediately and is not dependent upon usage. Our obligation to provide service to you is contingent upon your payment of the fees by your due date. It is your responsibility to ensure that we receive payment. We may temporarily deactivate websites for nonpayment 10 days after the due date. Should service be suspended for any reason including nonpayment, fees will continue to accrue. If fees accrue beyond 30 days, we will terminate the account. If you choose to pay us by credit card from our online invoice payment system, an automatic recurring payment subscription will be started using that card information.
4. BILL & DISPUTES
If ever you have an issue with billing, we will work with you in good faith as Christians to resolve it however, this will be left to our discretion. Additionally all active accounts must have an active credit card on file at all time unless otherwise agreed on. Any past due invoice or missed payment can be subject to a 30% late fee. Any Invoice outstanding longer than 60 days past due can be subject to having the past due amount charged to the valid card on file, this charge could include any late fees. Any accounts canceled inside of six months is subject to a cancelation fee not to exceed six months of the agreed on monthly recurring payments.
5. REFUNDS
If you are not satisfied with our service and choose to cancel within the first 30 days of service, we will be happy to refund your initial hosting or subscription payment. Website license refunds will be provided at our discretion. If you choose to cancel service after the first 30 days of service no refunds will be issued.
6. CANCELLATIONS
We require 30 days notice prior to canceling an account. You may cancel your account at any time. We may also cancel your account at any time if we, in our discretion, deem it necessary for any reason including nonpayment or inappropriate content, with no notice. If you wish to restart a cancelled account, new setup fees will apply, and we cannot guarantee that we can restore your previous content after any cancellation. Upon termination or cancellation, your account will be closed. We have no responsibility to forward email or website traffic or other communications for you once your account is closed. You are encouraged to keep service active during a transition period should you seek to forward your email or other communications.
7. LICENSES AND INTELLECTUAL AND CREATIVE PROPERTY
All rights, title and interest in Digital Contractor Solutions LLC’s technology shall remain with Digital Contractor Solutions LLC. You are not permitted to circumvent any devices designed by us to protect our, or our licensor’s, ownership interests in the technology we provide to you. You are not permitted to use our graphic designs outside of our service. Our software and designs always remain the property of Digital Contractor Solutions LLC. You are permitted to use the raw content you create within our system however you would like.
8. YOUR REPRESENTATIONS
You represent and warrant to Digital Contractor Solutions LLC that: (1) you have an understanding of our service; (2) that in entering into this TOS, you will not violate any applicable laws and regulations; and (3) that you will pass through the terms of our TOS to your system users. You expressly warrant that you own the entire right, title and interest to, or have an appropriate license to use, all materials provided to Digital Contractor Solutions LLC, or which may be accessed or transmitted using our service.
9. DISCLAIMERS
THE SERVICE IS PROVIDED ON AN AS-IS BASIS. Digital Contractor Solutions LLC HAS NOT, AND DOES NOT, MAKE ANY WARRANTIES WHETHER EXPRESS OR IMPLIED. THIS DISCLAIMER INCLUDES, BUT IS NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF MERCHANTABILITY AND TITLE. Digital Contractor Solutions LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. Digital Contractor Solutions LLC IS NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA, TRANSFERRED EITHER TO, OR FROM, YOU OR STORED BY YOU OR AN END USER VIA THE SERVICE PROVIDED BY US. Digital Contractor Solutions LLC SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES REGARDING SERVICES PROVIDED BY THIRD PARTIES, REGARDLESS OF WHETHER THOSE SERVICES APPEAR TO BE PROVIDED BY Digital Contractor Solutions LLC. NO WARRANTIES MADE BY THESE THIRD PARTY ENTITIES TO Digital Contractor Solutions LLC SHALL BE PASSED THROUGH TO YOU, NOR SHALL YOU CLAIM TO BE A THIRD PARTY BENEFICIARY OF SUCH WARRANTIES. THIS WARRANTY DISCLAIMER EXTENDS TO ANY ORAL OR WRITTEN INFORMATION YOU MAY HAVE RECEIVED FROM Digital Contractor Solutions LLC, ITS EMPLOYEES, THIRD-PARTY VENDORS, AGENTS OR AFFILIATES. YOU MAY NOT RELY ON SUCH INFORMATION. SOME STATES DO NOT ALLOW Digital Contractor Solutions LLC TO EXCLUDE CERTAIN WARRANTIES. IF THIS APPLIES TO YOU, YOUR WARRANTY IS LIMITED TO 90 DAYS FROM THE EFFECTIVE DATE FOR AN INDIVIDUAL SERVICE.
10. LIMITATION OF LIABILITY
You agree that Digital Contractor Solutions LLC has no liability, whatsoever, for unauthorized access to, or any corruption, erasure, theft, destruction, alteration or inadvertent disclosure of, data, information or content, transmitted, received, or stored on our system.
11. GENERAL PROVISION
Notices will be sent to you at the email address you provide to us. It is your obligation to ensure that we have the most current email address for you in our records. We do not communicate in writing, as we are a mostly paperless company. Please refer to our website, Digital Contractor Solutions LLC, for contact information for most issues, including technical support and billing. By using our service you agree to these terms and conditions which can be changed at any time by Digital Contractor Solutions LLC, without notice or explanation.
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